How can we help?


How much does postage cost (UK Mainland)?

Postage for any order over £44.99 is completely FREE within the UK mainland, for any order below this threshold the carriage is just £4.50.

How long will my order take to arrive?

We use DPD Next day delivery for any large of heavy items, for any order received before midday on a working day, you can expect to receive the order on the following day. DPD will contact you automatically with text and email updated to confirm the delivery time. For Raw dog food because the order is temperature sensitive, delivery will not fail, the parcel will be left ideally in a safe place with a calling card posted through your door to confirm the place of delivery.

What postage company do you use?

For any large or heavy orders, your parcel will be sent with DPD 24, for smaller items which are not temperature sensitive, they wil be sent with Royal Mail and arrive with you 24-48hrs later.


My order has arrived but there is an issue with the products I have received

Raw Dog Foods

Dog Safety and care



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© 2020 trading name of Ashmore Farm 

Ashmore Farm, Grove Hill, Hellingly, East Sussex. BN27 4HH

United Kingdom.            0800 009 6428

VAT No: 123512260

Call our Friendly team 0800 009 6428